Frequently Asked Questions

On this page we try to answer some of the frequently asked questions we receive. If you cannot find a answer to your question, either on this page, or anywhere else on our website, please contact us on Or call us on +44 (0)20 7226 4114. 

About our work

Does MAP work directly on the ground?

MAP has permanent offices in East Jerusalem, Ramallah, Gaza City and Beirut in Lebanon, which means that most of the MAP team live, work and are a part of the Palestinian communities we support. 

We run projects in partnership with Palestinian organisations, doctors, nurses and other health professionals, which ensure that MAP projects are both wanted and needed by the communities we serve. 

The way MAP works also means that when an emergency situation happens, we are able to respond immediately because we have built up extensive networks with hospitals, medical centres and community organisations. 

Do your projects actually make a difference?

MAP makes a huge difference. The projects MAP supports can mean the difference between life and death. Just a few examples of what we are able to do:

Do you support any political organisations?

MAP is a non-political, non-religious, non-sectarian humanitarian organisation. We do, however, work with politicians and policy makers to ensure that Palestinians get access to the healthcare that they need. 

MAP's advocacy programme plays an active role in challenging violations of the universal right to health, which is persistently threatened by on-going conflict, prolonged occupation and displacement. 

The scope of MAP's advocacy programme is extensive, from raising public awareness about the obstacles to health for Palestinians to briefing government officials and parliamentarians on relevant issues and participating in cross-party delegations to the region. 

We are committed to challenging policies which impact on Palestinian health and to putting forward recommendations that could make a real difference. 


About your support and involvement

How much of my donation goes towards fundraising?

For every £1 donated to MAP we invest £0.13p on fundraising. For every £1 we invest into our fundraising we raise an additional £7.56.* 

*these figures are based on our 2019 accounts

How do you ensure that the funds don't get into the wrong hands?

MAP has robust systems and processes in place to identify and mitigate the risks of operating in difficult social, political, and legal contexts such as the occupied Palestinian territory and Palestinian refugee camps in Lebanon, having worked there for more than 30 years.

We conduct thorough and robust due diligence checks into individuals and organisations that MAP has formal connections with, including appraising partners’ personnel, systems, record-keeping, internal controls, reporting, inventory management, assets and procurement processes. Where MAP transfers money, or equipment or medical supplies to partners, we conduct regular internal and external audits  to ensure these reach their destination and are used for specific activities that further MAP’s charitable purposes.

MAP keeps its due diligence procedures under continual review to ensure compliance with relevant legislation, including counter-terrorism law, and UK Charity Commission guidelines

Please can I come and volunteer in your office?

We are not currently recruiting for any voluntary positions in our UK London office. However, if you would like to be contacted when volunteer opportunities are available, click this link and complete the form. 

Please note that the form is only for volunteers who may be able to help the MAP team in the UK London office during an emergency, at UK events or with fundraising activity. We are not currently recruiting for medical volunteers. Many thanks. 

I am a Palestinian doctor. Can MAP help me fund my medical training outside Palestine?

MAP is unable to respond to unsolicited requests to fund medical training outside Palestine. We are unfortunately unable to fund general medical training placements. Where we support medical training opportunities outside Palestine, it is only as part of our existing projects under our programme priorities in our strategy, and then the training will be arranged in advance in coordination with the Ministry of Health. There may be other trusts and organisations who might fund requests to fund medical training opportunities for Palestinian medics.