Frequently asked questions
To help narrow down your query, we've created this list of all our FAQ pages, whether those questions relate to our events, our work, how you can help, or something else entirely.
About our work
Do you work directly in the occupied Palestinian territory and Lebanon?
Yes. We have offices in Gaza, the occupied West Bank, including East Jerusalem, and in Lebanon. The majority of our team are Palestinian, and live and work within the communities we support. We deliver our work in partnership with Palestinian partners, healthcare workers and other professionals, ensuring that every programme is locally-led and designed to meet the needs of the communities we serve. Because of these long-standing relationships, we can respond immediately in times of emergency, working closely with hospitals, clinics and community organisations.
Does your work actually make a difference?
Our work makes a real difference every day and our support can often mean the difference between life and death. Just a few examples of our impact include: In Gaza, we support paediatric and neonatal care, maternity wards and surgical services, and provide vital medicines and equipment to hospitals when supplies are dangerously low. In remote West Bank communities, where the building of permanent healthcare facilities is prohibited by Israeli authorities, we provide essential care through mobile clinics. In Lebanon, our midwives support Palestinian women in refugee camps through safe pregnancies and births. Through this combination of emergency aid, long-term health system support and local partnerships, we help improve the health and dignity of hundreds of thousands of Palestinians every year.
Do you support any political organisations?
No. We are a non-political, non-religious and non-sectarian humanitarian organisation. Our work is guided solely by humanitarian standards, medical ethics and by international humanitarian and human rights law, including the universal right to health. We do, however, engage with politicians and policymakers to ensure Palestinians can access the healthcare they are entitled to. Our advocacy work raises awareness of the barriers to health under occupation and displacement, and calls for policies that uphold international law and human rights.
About our emergency response
How are you responding to the current emergency in Gaza?
We are delivering the largest humanitarian response in our history to meet the immense health and humanitarian needs caused by Israel’s genocide in Gaza. So far this year, we have reached and supported nearly one million Palestinians, working with local partners across Gaza. Even after two years of unimaginable suffering, our team in Gaza remains steadfast. With the ceasefire now in place, we are once again reaching northern Gaza and expanding lifesaving services. Our teams are supporting hospitals, reopening health facilities, and delivering emergency care, clean water and vital supplies to displaced families. Our Solidarity Polyclinic in central Gaza treats more than 500 people every day, while our Emergency Medical Teams have performed over 1,500 life-saving surgeries. We remain committed to restoring health services, upholding dignity, and ensuring Palestinians in Gaza have access to the care and support they need to recover and rebuild.
How can I support your emergency response?
Our ability to respond to emergencies depends on the generosity of supporters like you. You can help by donating to our emergency appeal [link] – either with a one-off gift or by setting up a regular donation. Please also follow us on Facebook, Instagram and X/Twitter for updates, and share our appeal widely to help raise awareness.
Are you still able to bring supplies into Gaza?
Israel’s ongoing restrictions on the supply of aid into Gaza are making it extremely difficult for aid agencies, including us, to bring in humanitarian supplies. Despite the ceasefire agreement in October 2025, many imports of medical and humanitarian supplies by international NGOs have been blocked, and we are not currently able to send new shipments or deploy international staff or volunteers into Gaza. Despite these severe restrictions, our team in Gaza is ensuring that lifesaving work continues. We are procuring essentials locally from Gaza’s limited commercial market, and working closely with partners who have their own stocks to keep vital services running. Crucially, our healthcare projects remain operational – from neonatal and maternity care to mental health, nutrition, clean water, rehabilitation and protection services for women and children. Our teams are training healthcare workers, repairing and reopening damaged hospitals and providing safe spaces for those most affected by the violence and displacement. This is what sets us apart: because our work is locally-led and community-based, we can continue to operate even under siege. Our Palestinian staff and partners are showing extraordinary fortitude, working every day to save lives and uphold dignity in the most challenging conditions. Internationally, we continue to advocate with partners and NGOs for unrestricted humanitarian access and an immediate end to Israel’s blockade on Gaza.
About your support and involvement
How much of my donation goes directly to supporting Palestinians?
£0.80 directly on work supporting Palestinians; £0.12 on fundraising, to help us raise future income; and £0.08 on organisational support, to ensure strong governance and accountability. (Based on our 2022 audited accounts.)
How do you ensure that the funds don't get into the wrong hands?
MAP takes the responsibility of ensuring that its funds are used solely for their intended humanitarian purposes very seriously. We operate in complex environments such as the occupied Palestinian territory and Palestinian refugee camps in Lebanon, and have developed robust systems over more than 40 years to identify, prevent and mitigate any risks of misuse of funds or resources. Our due diligence process applies to both organisations and individuals receiving funds, such as partners, staff or small grants. For individuals, we perform identity verification, sanctions and security risk list checks, background checks and an assessment of need. Local MAP staff, being embedded in the communities where we work, are able to efficiently cross-check information and carry out practical background verifications. This local knowledge ensures that risks related to affiliations or reputational concerns are identified, and that funds and incentives reach the right people. We continuously monitor risks and conduct spot checks, as well as regular internal and independent external audits, to ensure all resources are used for clearly defined activities that further MAP’s charitable objectives. Our procedures are adapted to the type of funding or activity, ensuring humanitarian principles are upheld while maintaining full compliance with UK law, including counter-terrorism legislation, and Charity Commission requirements.
Can I volunteer for MAP?
We’re not currently recruiting volunteers for our UK office. However, if you’d like to be contacted about future opportunities to help at events or during emergencies, please complete our volunteer interest form. Please note that this form is for volunteers based in the UK, not for medical placements overseas.
Other FAQs
Can MAP support specific individual cases and/ or evacuations?
Under the current conditions, it is sadly not possible for us to respond to individual cases. Medical evacuations out of Gaza are currently coordinated between Gaza’s Ministry of Health, the World Health Organisation, and Egyptian and Israeli authorities, and MAP does not have input into this process. Nevertheless, we continue to support the health system as best we can, as well as campaigning and advocating for unrestricted entry of aid and medical supplies, safe passage for patients and medical personnel, and full restoration and reopening of hospitals destroyed or damaged by Israel’s military attacks.